Privacy Policy

Last Updated: 03/2026

Eppley Plastic Surgery PC (“EPS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information when you use our website or services:

Personal Information

Name
Email address
Phone number
Other contact details you voluntarily provide through website forms or communications with our office

Usage Information

IP address
Browser type
Device information
Pages visited and referral sources

This information helps us understand how visitors use our website and improve the user experience.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and provide customer support
Schedule and manage appointments
Send appointment reminders and service updates
Respond to patient or customer questions
Provide SMS communications when you have opted in
Improve website functionality and user experience
Maintain security and prevent misuse of our services

SMS Opt-In and Communications

If you provide your phone number and consent to receive SMS communications from EPS, you may receive customer care messages including:

Appointment reminders
Scheduling updates
Responses to inquiries
Other service-related communications

Users may opt in to receive SMS messages by submitting their phone number through website forms, scheduling forms, or other communication channels where SMS consent is explicitly requested.

By opting in to receive SMS messages, you acknowledge:

Message frequency may vary depending on your interactions with our office.
Message and data rates may apply depending on your mobile carrier.
Consent to receive SMS messages is not a condition of purchasing services.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at inquiry@eppleyplasticsurgery.com or 317-706-4444.

Data Sharing and Disclosure

EPS respects your privacy.

We do not sell, rent, trade, or share your mobile number or SMS opt-in information with third parties for marketing purposes.

Mobile information collected for SMS communications will only be used to provide the services you have requested.

We may disclose personal information only in the following limited circumstances:

When required by law or legal process
To protect our legal rights or the safety of others
To comply with regulatory or law enforcement requests

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

You may:

Request access to personal data we maintain about you
Request corrections to inaccurate information
Request deletion of personal data where permitted by law
Opt out of SMS communications at any time by replying STOP

Updates to This Privacy Policy

EPS may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Eppley Plastic Surgery PC
Email: inquiry@eppleyplasticsurgery.com
Phone: 317-706-4444

Terms & Conditions

Website Use

By accessing or using the EPS website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

SMS Communications Terms

By providing your phone number and opting in to SMS communications, you agree to receive customer care text messages from Eppley Plastic Surgery PC.

Message types may include:

Appointment reminders
Appointment confirmations or scheduling updates
Responses to patient inquiries
Other service-related communications

Additional SMS Terms:

Message Frequency: Message frequency may vary.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out: You may opt out at any time by replying STOP to any message.
Help: For assistance, reply HELP or contact our office at inquiry@eppleyplasticsurgery.com or 317-706-4444.
Consent: Consent to receive SMS communications is not a condition of purchasing services.

Changes to Terms & Conditions

EPS reserves the right to modify these Terms & Conditions at any time. Continued use of the website following updates constitutes acceptance of the revised terms.